Returns & Refund

Returns & Refund Policy – Home Rituals

At Home Rituals, we want you to feel confident and comfortable with every purchase. If something isn’t quite right, we’re here to help.

Returns Eligibility

• Returns are accepted within 30 days of receiving your order.

• Items must be unused, undamaged, and in their original packaging.

• Products that show signs of use or damage caused after delivery are not eligible for return.

Refunds

• Once your return is received and inspected, we will notify you by email.

• Approved refunds will be issued to your original payment method within 5–7 business days.

• Original shipping fees are non-refundable, unless the item arrived damaged or incorrect.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with clear photos of the issue. We will arrange a replacement or full refund at no extra cost.

Exchanges

We currently do not offer direct exchanges. If eligible, please return the item and place a new order for your preferred product.

How to Start a Return

To initiate a return, please email us at hernandezthaylon279@gmail.com with:

• Your order number

• Reason for return

Our support team will guide you through the next steps.

At Home Rituals, your satisfaction matters. We’re committed to making your shopping experience as pleasant and stress-free as possible.

Contact Information

📧 Email: hernandezthaylon279@gmail.com
📍 Address: 84 South 200 West, Logan, Utah 84321, United States